Reviews

9.2
Review score

Score Breakdown

Cleanliness
9.3
Comfort
9.1
Property location
9.6
Facilities
8.8
Staff
9.7
Value
9.0

Reviews

    Cristina
    sg

    Review score

    9.6
    21 October 2018

    Lovely hotel, great staff, perfect location

    A lovely hotel, great staff and nicely furnished rooms with comfy beds. The provided breakfast was simple, but absolutely sufficient and the staff very attentive. My son did a calligraphy course and was very impressed by the teacher. Hotel also organised taxi rides to Daxu and the Reed Flute Cave at reasonable rates. Perfect location, walking distance to food street and also to the pedestrian area of the city. Would greatly recommend!
    Agnes Abela
    mt

    Review score

    8.8
    18 October 2018
    There are no comments available for this review.
    José
    nl

    Review score

    7.5
    18 October 2018

    Good hotel with views to the river and very comfortable big room.

    The pics just do not make for a fair impression. The hotel is good, but not as good as the pics show. One gets a bit disappointed. The breakfast was only average: the cleanliness of the kitchen may be questionable. Old people sings each night nearby so it takes time to get to sleep.
    The bed is as comfy as it can possibly be. Just perfect. The staff is young, fun to chat with and willing to help. The views to the river are fine. Restaurants and a main street are 5 minutes away.
    nl

    Review score

    9.2
    17 October 2018
    The beds are pretty comfortable for Asian standards. Only the 3rd bed near the window was a bit hard.
    Location, beautiful views at the restaurant and super friendly English speaking staff
    timothy
    th

    Review score

    10
    13 October 2018

    Exceptional!!

    Extremely welcoming, comfortable stay. The owners have thought of every guest comfort, the staff are exceptional and all speak English. Breakfast included fresh orange juice, a big plus for us. We can’t imagine there being a better hotel so we will be back if coming to Guilin. Night tour is great, hotel is walking distance to everything, shops, restaurants and the lake. Our room faced the street with a lake view, no sounds heard as the windows are double glazed.
    LAI YIU YU
    nz

    Review score

    10
    12 October 2018
    Nice and Helpful staff😄
    David Rosales Parral
    pl

    Review score

    9.6
    11 October 2018
    Nice elegant renovated hotel. All is new. Very nicely decorated. Staff was helpful. We did the tea ceremony activity and they translated it to us in engliah. Breakfast has western and chinese options. Very delicicious. Rooms are spacious and nicely decorated
    Chwee Ong
    nz

    Review score

    9.2
    8 October 2018
    My room smelt a little musty but otherwise good room overall.
    Favreau location. Super friendly and helpful staff and all front desk staff speak good English.
    Iona
    nz

    Review score

    9.6
    7 October 2018
    I can’t think of much to dislike
    Friendly staff who speak good English. Great location to explore around the lakes. Close to restaurants and shops. Excellent breakfast with views overlooking lakes. Answered queries promptly on email.
    Nathan
    fr

    Review score

    10
    6 October 2018
    Great staff with good English, amazing room and good restaurant.
    Irena
    au

    Review score

    10
    4 October 2018
    There are no comments available for this review.
    Alicie&Miry
    cn

    Review score

    9.5
    4 October 2018

    Perfect

    Not enough light in the toilet.
    Nice hotel in an exceptional location. Breakfast time in the dining room on fith floor was really peaceful...beautiful views! Comfortable bed.
    Marty
    gb

    Review score

    9.6
    2 October 2018
    The staff were super nice and very attentive. It’s in a great location and very good value for money.
    Myrianthi
    cn

    Review score

    10
    2 October 2018
    Excellent decoration
    SUI YAN PHILIP
    hk

    Review score

    8.8
    2 October 2018
    breakfeast is good. building is considered new. the building needs a little more decoration.
    hk

    Review score

    7.9
    2 October 2018
    There are no comments available for this review.
    Wendy Chao
    au

    Review score

    9.2
    2 October 2018

    Beautiful hotel

    Friendly and very helpful staffs. Easy to walk around the area as it is facing Ron lake great for night time walk. Good breakfast and dinner selection. Beautiful hotel with nice classic decor.
    es

    Review score

    7.9
    29 September 2018
    There are no comments available for this review.
    Alexander
    il

    Review score

    7.5
    28 September 2018

    Our worst stay in whole China trip

    There are not in the room: the wardrobe, safe, minibar. We couldn`t unpack our baggage because of lack of the storage place. The bathroom is very small. The breakfast is very very poor, the lowest level. It is shamed to provide such breakfasts. We really don`t understand why the hotel has so high level of rating. The hotel level is very basic and definitely not 5-star hotel.
    The personnel at the reception was perfect. They speak English well, always friendly and ready to help with all questions, excursions etc. The girls at the reception are the best that the hotel has. The hotel location is good enough, near the lake, but not so close to the pedestrian street.
    Latchezar
    bg

    Review score

    8.3
    9 October 2018

    Middle ranged hotel in a excellent location near the lakes.

    Excellent place for breakfast with very low quality food. No choice in the restaurant, in fact unusable.
    Unbeatable location. Staff at reception efficient and helpful.
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